Table of contents:
Client Background
The client, a leading provider of senior living facilities across Australia, the US, and the UK, was struggling with outdated, manual processes that hampered their ability to efficiently manage resident care. They needed a solution that could streamline operations, improve communication, and deliver better care experiences for thousands of residents across multiple facilities.
Project Overview
The app project for the elderly is an innovative CRM that includes different applications for residents, senior house’ workers, and the administration of senior living houses to monitor the health and organize residents’ schedules. The application presents a new approach to caregiving services and a digital transformation in healthcare. It helps to manage all facilities, wings, residents and rooms, and employees that serve residents.
Objective
The primary goal of the app project for the elderly was to automate routine tasks and improve communication within senior living facilities, ultimately elevating the standard of care provided to residents. By digitizing and optimizing operations, the app aimed to reduce reliance on manual processes, increase transparency, and streamline day-to-day activities.
Our Role
North South Tech was integral to the success of the app project for the elderly, providing custom web applications development and mobile app development services. Our involvement spanned every phase of the project, from initial coding to rigorous testing, ensuring a robust and user-friendly solution.
#1 Mobile App Development
A highly experienced Kotlin developer from North South Tech took charge of the mobile development, ensuring the app met stringent healthcare standards. Our expertise in web and app development allowed us to deliver a seamless user experience across devices.
#2 Web Interface Development
Our React.js developers designed an intuitive and scalable interface, making use of reusable components that facilitated easy maintenance and future updates. By leveraging our extensive experience as a web app development company, we ensured the platform was both functional and aesthetically pleasing.
#3 Quality Assurance
Our QA team conducted comprehensive manual and automated testing to ensure the app’s features were flawless. We focused on secure data handling, anticipating and preventing potential vulnerabilities, and guaranteeing long-term stability.
Core Functionalities
To maximize usability and functionality, our team implemented the following features:
- Secure Login: Ensuring safe and easy access for all users.
- Health Reports: Detailed assessments and activity reports for residents.
- Advanced Search: Efficient lookup for residents and facility information.
- Alerts and Notifications: Timely updates and reminders for both residents and staff.
- Resident Management: Comprehensive profiles that include care summaries, appointments, care plans, progress notes, and assessments.
- Care Team Tools: Features for report creation, appointment scheduling, messaging, and staff management.
- Facility Management Dashboard: Tools for event creation, care management, and facility updates.
Challenges and Unique Contributions
- User-Friendly Design: A major challenge was designing an interface that was easy for senior residents to navigate, many of whom had limited experience with technology.
Our design team focused on simplicity and accessibility, ensuring the app was user-friendly without sacrificing functionality.
- Seamless Integration and High Code Standards: North South Tech joined the project two years into development, integrating with an existing team of 25 developers.
Despite the complexity, our team maintained and even elevated code quality and efficiency. Our ability to adapt to existing practices while improving them set us apart as a reliable web app development partner.
Technology Used
The technology stack used were:
- Frontend: React.js, Redux, Redux-Saga, Redux-Thunk, Material UI
- Backend: .NET Core
- Mobile: Kotlin
- Container Management: Kubernetes, Docker
- Third-Party Integrations: PubNub for real-time communication, Sentry for error tracking
Business Impact
North South Tech’s involvement in the app project for the elderly resulted in a fast, scalable, and efficient senior living management system that exceeded client expectations. The application not only streamlined operations but also led to significant cost and time savings—allowing the client to redirect resources toward business development and growth. The project highlighted our expertise in custom web app development services and demonstrated our ability to deliver top-quality healthcare solutions.
Ongoing Support and Future Outlook
North South Tech continues to support the app project for the elderly with regular updates and maintenance, ensuring it remains at the forefront of healthcare technology. We are committed to helping our clients stay ahead of industry changes, ensuring the app continues to meet the evolving needs of senior living facilities.
Ready to transform your healthcare operations with cutting-edge web and app development? Contact North South Tech today to discover how our custom web app development services can help you achieve your goals.
